Westport Estates and the Arbors at Westport receive deficiency free rating

Monday, November 11, 2013

Westport Estates and the Arbors at Westport, assisted living by Americare announced that the facility was deemed deficiency-free during its recent survey by the State of Missouri Division of Health and Senior Services. The survey is conducted annually and is a comprehensive review of the facility's entire operation.

"We are so pleased with our survey results," Westport Administrator, Mary Mark-Kelz said. " We have a top-notch team of caregivers here and they know they do a great job. Our recent resident and family satisfaction surveys confirmed our quality as well. Receiving a deficiency-free survey from the state is no easy feat but this staff was up to the challenge. I'm so proud of the team here," she adds.

The survey examines quality issues relating to resident care, dietary, activities, housekeeping, life safety and physical plant. The survey team consists of a nurse and a state fire marshal. Results are based on record and chart reviews, resident interviews and on-site observations.

Westport Estates is a 25-unit assisted living facility and a 14 unit memory care facility located at 904 and 908 Apache Dr. in Marshall. The facility is owned and operated by Americare, a Sikeston-based long-term care provider with 80 facilities throughout Missouri, Kansas, Tennessee and Mississippi.